Our products are exclusively available through our trusted partners:
No, delivery is handled by our partners (Amazon, Noon, and Dubai Store) according to their policies and shipping timelines.
Yes, within 3 days of receiving your order, provided the product is unused, unopened, and in its original packaging.
If the packaging has been opened, returns are not accepted unless the product is defective.
All NOVO products come with a manufacturer warranty. For warranty service, please contact us directly or refer to the authorized service center details included in your product manual.
You can reach us via email at: support@novouae.com
Special discounts and offers are available through our sales partners (Amazon, Noon, and Dubai Store). Please check our product pages for the latest deals.
Yes, we provide special pricing for wholesale or bulk orders. Please contact us at sales@novouae.com for more details.
Payment methods (including Cash on Delivery, if available) depend on the marketplace you purchase from (Amazon, Noon, or Dubai Store).
