At NOVO (novouae.com), we respect and value your privacy. This policy explains how we collect, use, and protect your personal information when you visit or shop through our website. By using our services, you agree to the practices described here.
When you register or place an order on novouae.com, we may collect:
Basic details such as your name, phone number, email, and address.
Transaction details (payments, delivery information, etc.).
Feedback or information you provide during promotions, surveys, or customer service inquiries.
Anonymous technical data like IP address, browser type, and cookies to help us improve your experience.
We use your information to:
Process and deliver your orders.
Communicate with you about purchases, services, or promotions.
Improve our products, website, and customer service.
Ensure a safe and personalized shopping experience.
We may also use anonymous data for analytics and statistics, but this does not identify you personally.
We do not sell or rent your personal data to third parties. Information may only be shared with:
Authorized service providers (such as payment processors or delivery companies) strictly for fulfilling your order.
Legal authorities, if required by law or to protect against fraud or misuse of our website.
Our website uses cookies to make browsing easier and to improve your experience. You can disable cookies through your browser settings, but some features (like shopping cart and checkout) may not work properly without them.
All sensitive payment information is processed securely and not stored on our servers. We take appropriate technical and organizational measures to protect your data.
You may update or correct your personal details in your account at any time.
You may request deletion of your account; however, some records may remain archived as required by law.
We may update this Privacy Policy from time to time. Any changes will be posted on novouae.com, and continued use of our website means you accept those changes.